Terms of Use

Introduction

This website is operated by The Trinity Network Ltd. By using our website you agree to and are bound by these Terms of Use and our Privacy Policy. If you do not agree to the Terms of Use, you must stop accessing and using the Website. These terms and conditions may be changed at any time. By continuing to use the Website you agree to any amended terms and conditions.

Property File Terms & Conditions

By downloading the information pack you agree that the documents provided are review copies only and may not be current or complete. The records and reports are subject to update at any time by the issuer or author of the documents. The explanations and information or otherwise given by the Agent are basic introductory information only and as outlined in the disclaimers of any attached documentation.
You agree not to rely on the information and documents supplied, and have been advised by the Agent to obtain your own copies of all documentation, reports and records from the appropriate authority and seek independent professional advice and explanations from your own lawyer or conveyancer.
If you enter into a sale and purchase agreement you do so solely in reliance on your own judgement, independent advice and due diligence investigations. You will not have any right of recovery against the Vendor or Agent in respect of any such representation made from this file or attached documents.

Agent File Terms & Conditions

By downloading the Agent File you agree and accept that any promotion advertised may have already expired without warning or the information contained in the File may no longer be relevant and out of date. You agree not to rely on any information contained in the File or to hold the Agent or Trinity Network liable for any out of date promotion or information. You also agree to all other Terms & Conditions outlined on this page. Intellectual Property

Intellectual Property

We (or our Licensors) own the copyright and all other intellectual property rights in the contents of this Website. You must not distribute or copy any content on the website for any commercial purposes and you must not incorporate any content, or any part of it, in any other work (whether in hard copy, electronic copy or any other form) without prior written consent. You must not remove from the Website or alter any of the trade marks, logos or other proprietary notices on the Website.

Use of the Website

You may only use the Website for lawful and legitimate purposes. You must not damage or disrupt, or attempt to damage or disrupt, the Website or our operations.

Disclaimer:

This Website may contain information provided by third parties and whilst care has been taken in the preparation of the content of this website, the Trinity Network Ltd takes no responsibility for any information contained within the website. Information may change regularly and The Trinity Network makes no representation or warranty with regards to the accuracy of the information provided or whether it is currently up to date.

Liability

To the maximum extent of the law, we exclude all liability in connection with your access and use of the Website. We will not be responsible for errors or inaccuracies or be liable for any direct on indirect loss or damage caused to you or any other person by your access and use of the Website. All parties should fully satisfy themselves in respects to all information provided through their own enquiry without relying on the information provided in this website.

Collection of Information:

We may collect your personal information through this website in order to carry out business activities and provide your contact details to the relevant service provider listed on our website. See our Privacy Policy for full details. In using this website, you consent to your personal information being collected, and used in accordance with these Terms and our Privacy Policy.

Privacy Policy

Trinity Network Ltd (we, us or our) is committed to protecting and maintaining the privacy, accuracy and security of your personal information.
This privacy policy sets out details of how we collect, use, store and disclose your personal information. By accessing and using our services and website, you consent to the collection, use, storage and disclosure of your personal information in accordance with this policy.

COLLECTION OF INFORMATION

We will only collect information relevant to our business relationship with you. The personal information we collect will generally include your Name, Address, Phone Number, Email Address, Date of Birth and if required by Law other information such as drivers license, passport information etc for AML requirements.
You may choose not to provide us with this information but in doing so may affect our ability to provide you with our services:

We will collect this information from you when you:

• Register for our services
• Use our services
• Communicate or interact with us, whether by email, telephone, chat, website or otherwise.
• During viewings of properties

You are required to keep us informed of changes to your information to enable us to have proper administrative processes.
We may also collect aggregated information generated in our system, which tracks your use of our services but does not identify you personally.

COOKIES

Our website uses server logs and web analytic tools (such as “cookies”). Cookies are small text files that are downloaded to your device by websites that you visit. When you use our website, these tools collect information such as the browser and operating system that you use, the internet protocol address of the device you use to access the site, search terms, your location and the content that you view when visiting the website.
You can set your browser to block all cookies, including cookies associated with our website, or to indicate when a cookie is being set by us. If you set your browser to reject cookies you may not be able to access all the features of the website.

HOW WE USE YOUR INFORMATION

We may use your personal information to:

• identify you, so we can ensure that your account is secure;
• provide our services to you;
• communicate with you;
• send you marketing material;
• carry out Trinity promotional activity;
• carry out our business which includes maintaining your account, planning, training, product development, research and analysis;
• enforce our agreement with you in any way;
• fulfil our legal requirements (for example, disclosure to law enforcement agencies or the courts);
• to claim Referral Fees from Suppliers;
• to provide the Customer (Vendor) with information from time to time if in relation to their property for sale;
• or for any related purpose in connection with the above.

We may use any information that we collect from you that is not personal information (so you cannot be personally identified from it) for our business purposes, including:

• to assess how our customers use our services;
• to improve our services; and
• for marketing and promotional purposes.

OPT OUT

We may use your information to offer you services that we believe meet your needs. However, you can notify us at any time if you do not wish to receive these offers by emailing us at support@trinitynetwork.co.nz. We will act promptly on any such request.

WHO WILL USE YOUR INFORMATION?

We generally do not share your personal information with others unless this is necessary for the purpose for which you gave us the information. While it is unlikely, we may be required to disclose your information to comply with legal or regulatory requirements. We will use reasonable endeavours to notify you before we do this, unless we are legally restricted from doing so.
We may disclose information we retain about you, including your personal information, to the following third parties or their agents:

• service providers engaged by us such as data storage, Information technology and software management providers;
• our related entities;
• provide your information to third party services that may be of interest to you in relation to our services (eg referral to a mortgage broker); and
• government departments or law enforcement agencies (including the Police);
• any person than can demonstrate to our reasonable satisfaction has a legal or equitable interest in the goods stored;
• liquidators, administrators or other persons appointed to administer your financial affairs; and
• debt collection services or credit reporting agencies.

Some of the parties listed above may be located overseas. Where your personal information is transferred outside New Zealand, we will ensure that the information will be protected to the same standard as it is by us in New Zealand, and that your rights in relation to the personal information remain available, or we will obtain your express consent to transfer or store the personal information
We may disclose, sell or transfer to third parties any non-personal, aggregated information that we collect from you and our other customers.

ADVERTISING AND THIRD PARTY LINKS

Our website may contain links to a variety of advertising and third party website sources. Some of these links may request or record information from users or use cookies or other methods to collect information from you. We have no control over the content or privacy policy practices of those sites and encourage you to review the privacy policies of those sites before using them.

YOU HAVE ACCESS TO YOUR INFORMATION

You can access most of the personal information we hold about you and request corrections. This right is subject to some exceptions, for example, you may not obtain access to information relating to existing or anticipated legal proceedings.
You can request access to your information by emailing us at support@trinitynetwork.co.nz. This service is free unless the information you request requires significant research or preparation time. Before we act upon requests of this nature, we will tell you how much this service will cost.

WHAT TO DO IF YOU THINK WE HAVE MADE AN ERROR

We are committed to protecting your privacy and our policies, processes and systems have been developed with this in mind. However, if you think we have made an error, please email us to let us know. Where we have made an error, we will endeavour to correct the error as soon as reasonably practicable.

QUESTIONS AND COMPLAINTS

If you have a question or complaint about the way we have dealt with your personal information, please contact us by email. We will endeavour to respond promptly to your question or complaint.

BREACHES OF YOUR PRIVACY

We take our privacy responsibilities seriously. In the unlikely event that a suspected or actual breach of your personal data occurs, we will investigate the breach. We will notify you and the Privacy Commissioner if we reasonably believe that the breach has caused you serious harm, or is likely to cause you serious harm.

CHANGES TO POLICY

We may change this policy at any time by publishing the amended policy on our website. If you have any questions about our privacy policy or any changes to it, you can contact us by email at support@trinitynetwork.co.nz